SHIPPING & DELIVERY
| Product delivery time |
・For regular sales items: Shipped the next day after order confirmation (excluding Saturdays, Sundays, and public holidays)
Purchases made by 3 PM on Monday will be shipped on Tuesday Purchases made by 3 PM on Tuesday will be shipped on Wednesday Purchases made by 3pm on Wednesday will be shipped on Thursday Purchase by 3pm on Thursday -> Ships on Friday Please note that if a public holiday falls on a certain day, delivery will be made the following day. |
| Delivery method of the product |
We will deliver your order via Sagawa Express. However, please be aware that delivery may be delayed if there are a large number of orders or around holidays.
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| Shipping fee (tax included) |
【postage】
Tokyo, Kanagawa, Chiba, Saitama, Yamanashi, Ibaraki, Tochigi, Gunma: 770 yen (tax included) Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima, Niigata, Toyama, Ishikawa, Fukui, Nagano, Gifu, Shizuoka, Aichi, Mie, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima: 990 yen (tax included) ◯ Okinawa and remote islands: 2,970 yen (tax included) |
| Return Period | We do not accept returns or exchanges for reasons other than product defects or incorrect delivery. Please note that we cannot accept returns or exchanges for reasons of customer convenience. In the case of a defective product or incorrect delivery, please contact us by phone or email within 7 days. We will cover the return shipping costs. After receiving your contact information, we will explain how to return the product and receive a refund. |
| Return shipping fee | We will cover the return shipping costs. |