Terms of service
Overview
Welcome to TOEN ONLINE STORE! The terms “we,” “us,” and “our” refer to TOEN ONLINE STORE. TOEN ONLINE STORE operates this store and website and provides customers with a curated shopping experience, including all related information, content, features, tools, products, and services (collectively, the “Service”). TOEN ONLINE STORE is powered by Shopify, through which we provide our Service.
The following Terms of Service, along with all policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using our Service.
These Terms contain important information regarding your legal rights, disclaimers of warranty, and limitations of liability. Please read them carefully.
By browsing and using our Service, you agree to these Terms and to our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not use or access the Service.
Article 1 – Access and Accounts
By agreeing to these Terms, you represent that you have reached the age of majority in your state or region of residence, and that you have authorized any minor dependents using the Service through your owned, purchased, or managed devices.
To access or use our Service (including browsing the store or purchasing products and services), you may be required to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
Article 2 – Our Products
We make every effort to describe products and services accurately in our online store. However, please note that differences in device types, settings, or configurations may result in variations in colors or appearances compared to actual products.
We do not guarantee that the appearance or quality of purchased products or services will meet your expectations or match the representations shown in the online store. Product descriptions may be updated or changed at our discretion without notice. We reserve the right to discontinue any product at any time and to limit quantities of any product for individuals, regions, or jurisdictions at our sole discretion.
Article 3 – Orders
Placing an order constitutes an offer to purchase. TOEN ONLINE STORE reserves the right, at its discretion, to accept or reject any order for any reason. Orders are not final until confirmed and accepted by TOEN ONLINE STORE. Prior to acceptance, your payment must be received and processed. Please review all order details carefully before confirming. Once an order is accepted, we may not be able to accommodate cancellation requests.
If we decline, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided at the time of the order.
Returns or exchanges are handled only in accordance with our Refund Policy [LINK].
You represent and warrant that the products you purchase are for personal or household use only, and not for resale or export.
Article 4 – Pricing and Billing
Prices, discounts, and promotions may change without notice. The applicable price is the one in effect at the time of your order and will be stated in the order confirmation email. Unless otherwise noted, displayed prices do not include taxes, shipping, fees, duties, or import charges.
Prices shown in our online store may differ from those offered at physical stores or other online outlets. We may run promotions that affect pricing, and such promotions are governed by their own terms. In the event of a conflict, promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You must promptly update this information, including email address, credit card number, expiration date, and other details, so we can complete transactions and contact you if necessary.
You represent and warrant that (i) the credit card details you provide are true, accurate, and complete; (ii) you are authorized to use such credit card; (iii) your charges will be approved by the card issuer; and (iv) you will pay all applicable charges including product price, shipping, handling, fees, and applicable taxes.
Article 5 – Shipping and Delivery
We are not responsible for delays in shipping or delivery. Any quoted delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processes, or circumstances beyond our control. Title and risk of loss transfer to you once the product is handed over to the carrier.
Article 6 – Intellectual Property
All aspects of the Service—including trademarks, branding, text, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement—are owned by TOEN ONLINE STORE and its affiliates or licensors, and protected by intellectual property laws in the United States, Japan, and other jurisdictions.
You may only use the Service for personal, non-commercial purposes. Without prior written permission, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Service. Nothing in these Terms shall be construed as granting you any license or rights under TOEN ONLINE STORE, Shopify, or third-party intellectual property rights. Unauthorized use may violate applicable intellectual property laws.
The name, logo, product and service names, designs, and slogans of TOEN ONLINE STORE are trademarks of TOEN ONLINE STORE or its licensors. They may not be used without prior written consent. Shopify trademarks remain the property of Shopify. Other names, logos, products, services, designs, and slogans are trademarks of their respective owners.
Article 24 – Contact Information
If you have questions regarding these Terms, please contact us at info@toenjapan.com.
Our contact details are as follows:
Trans-Far Co., Ltd.
info@toenjapan.com
Atsumi Building, 4-8-7 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
+81-3-6434-9748